Have you ever eavesdropped? I find myself tuning into others’ conversations constantly without even meaning to. Recently, I overheard an interaction at a coffee shop that can be teachable moment for all of us. It’s a reminder about the importance of active listening. Have you ever been told you talk too much? Have you ever..
Recently my client texted me to tell me that they observed that my team was engaged and on fire. “What was going on?” they asked. I laughed because there was something specific taking place at that time. If I hadn’t been asked about this specific situation, I may not have known the meaning or the..